1. Introduction
Sovereign Water (“we,” “us,” “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services. It also outlines your rights regarding your personal information under the UK General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect and process the following personal data about you:
- Contact Information: Your name, email address, phone number, and postal address.
- Technical Data: Your IP address, browser type, and device information collected through cookies.
- Usage Data: Information about how you use our website, products, and services.
- Marketing Data: Your preferences for receiving marketing communications from us.
3. How We Use Your Information
We may use your personal data for the following purposes:
- To Provide Services: To process orders, deliver services, and manage your account.
- Customer Support: To respond to your inquiries, requests, or feedback.
- Marketing: To send you information about our products, services, and promotions (if you have opted in to receive such communications).
- Website Improvement: To improve our website, services, and user experience.
- Legal Obligations: To comply with any legal or regulatory requirements.
4. Sharing Your Information
We will not sell, rent, or trade your personal data. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processing, marketing support, or IT services.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, we may share your personal data as part of the transaction.
5. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of your personal data that we hold.
- Correction: You can ask us to correct any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data in certain circumstances.
- Restriction: You can ask us to restrict the processing of your data in certain cases.
- Objection: You have the right to object to the processing of your data for marketing purposes.
- Data Portability: You can request the transfer of your data to another service provider.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and understand your preferences. You can control cookies through your browser settings.
7. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
8. Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 124 City Road,
London EC1V 2NX
Phone: 02034885208